Case Study · Education

AI-Enabled Admissions Platform for Higher Education

A large private university · GPT-4o + RAG counselling · Azure Document AI · Video Interview Analysis

The challenge

Admissions that don't scale.

Slow counselling response

Prospective students waited around 8 hours for answers, limiting personalization and 24/7 support across geographies.

Document-heavy reviews

Application documents required manual checking and scoring, with roughly 15 minutes of review work per applicant.

Interview backlogs

Interview evaluation queues could take about 14 days, slowing admissions decisions and candidate communication.

Limited scalability & turnaround

Fragmented admissions stages reduced efficiency, slowed the candidate pipeline, and weakened student experience.

What we built

AI across the funnel.

Counselling chatbot

GPT-4o + RAG answers student queries, recommends programs, and returns guided responses in about 15 seconds.

Document processing agent

Azure Document AI extracts data, verifies documents, detects fraud signals, and completes automated checks in under 2 seconds.

Video interview agent

Speech and OpenAI analytics transcribe responses, evaluate content, and generate faculty-ready scorecards within 1 day.

Production-ready API foundation

FastAPI services, CI checks, security scanning, load testing, and analytics reporting made the platform operationally supportable.

Results

Quantified outcomes.

8h -> 15s

Counselling response time reduced from hours to seconds.

15m -> 2s

Document processing moved from manual review to near-instant automated checks.

14d -> 1d

Interview turnaround compressed from a two-week backlog to next-day review.

+5pp

Modeled enrollment lift, with roughly $0.4M Year 1 upside and an 18-month ROI path.

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